Is it a requirement to pay staff if the service is instructed to close due to COVID-19?

The Fair Work Ombudsman website gives some examples of when employers may be able to stand down employees.

These include:

  • if there was an enforceable government direction requiring the business to close (which means there is no work at all for the employees to do, even from another location)
  • if a large proportion of the workforce was required to self-quarantine with the result that the remaining employees/workforce cannot usefully be employed
  • if there was a stoppage of work due to lack of supply for which the employer could not be held responsible.

We encourage you to contact Member Support on 1800 991 602 or (02) 4782 1470 if you are considering standing down employees due to COVID-19.